Get in Touch With Us
This is the page to use if you want to reach the editorial team behind Best Offshore Sportsbooks. We publish research-based comparisons of offshore sportsbooks that accept US players, and reader messages — corrections, payout experiences, questions about rollover terms — feed directly into how those pages get updated. Contact details, what we can and can't help with, and how long a reply usually takes are all below.
How to Email the Editorial Team
Write to us at [email protected]. A person reads every message. To get a useful answer faster, include:
- The sportsbook you're asking about, by name.
- The page on unchartedplay.com you were reading, if your question came from one.
- Dates, where they matter — a bonus term changed in March reads very differently from one changed last week.
- Screenshots of terms or promotional pages, if you think something we've published no longer matches what the operator shows.
Please don't send account numbers, passwords, wallet seed phrases, copies of ID documents, or card details. We have no way to access your sportsbook account and no reason to hold that information.
What We Can Actually Help With
We're an independent comparison publisher, not an operator and not a regulator. That shapes the line between the messages we can resolve and the ones we can only point elsewhere.
| We can help with | We can't help with |
|---|---|
| Corrections to bonus terms, rollover figures or banking details on our pages | Releasing a pending withdrawal or reversing a voided bet |
| Explaining how a listed offer's wagering requirement generally works | Granting, extending or restoring a bonus on your account |
| Questions about our ranking method and what the editorial ratings mean | Verifying your identity, unlocking a locked account or handling KYC documents |
| Flagging a sportsbook that has stopped paying readers, so we can re-review it | Acting as a dispute-resolution service or arbitrator between you and an operator |
| Media, partnership and advertising enquiries | Tips, picks, predictions or anything resembling a guaranteed outcome |
If your issue is with an account — a delayed payout, a frozen balance, a closed sportsbook account — the operator's own support channel is the only route with any power to fix it. Contact them in writing, keep the thread, and note the date you first raised it. Then, if you want, tell us what happened. Patterns across several readers are the most useful signal we get about payout reliability.
Before You Write: Answers You May Already Have
A good share of the mail we get is really a question about how offshore betting sites work. Some short answers, so you can skip the wait.
Are these sportsbooks legal for US players?
They sit in a legal grey area. The sites we cover hold licenses issued outside the United States — jurisdictions such as Curaçao, Panama and Costa Rica are the common ones — and accepting US customers is not the same thing as being authorized to serve them in your state. No US state gaming commission or board licenses these operators, so none of the protections attached to a state-regulated online sportsbook apply: no segregated player funds, no state dispute resolution, no guaranteed payout if an operator stops honoring withdrawals. Some states regulate online sports betting and racebooks; others restrict or prohibit it entirely, and the rules differ by state and change. Check your own state's law, and treat anything we publish about legality or taxes as general information rather than advice — for your own situation, consult a qualified attorney or tax professional.
Do you take money to rank sportsbooks higher?
No. Best Offshore Sportsbooks earns commission when a reader signs up through some of the links on this site, and those commercial relationships exist with several of the operators we list. They do not buy or influence position. Rankings come from research into odds and pricing, market coverage, bonus terms including rollover, banking options and payout speed, verification requirements, support quality and the operator's track record of paying. An operator that stops paying readers gets moved or removed regardless of the commercial arrangement.
What do the editorial ratings mean?
They're our own scores, on a 10-point scale — not customer review averages and not the result of us betting or withdrawing anywhere. We research publicly available terms, operator disclosures and reader reports. Where a claim is an operator's advertising rather than something we can verify, we say so on the page.
What "No KYC" Really Means — and Why It Generates Mail
This is the single most common question in our inbox, so it's worth being blunt. "No KYC" is shorthand for lighter verification at signup, usually on crypto-funded accounts. It is not a promise that identity checks never happen. Most offshore sportsbooks reserve the right to request documents at any point — commonly when a withdrawal is unusually large, when a bonus is involved, or when account activity trips a fraud flag. A reader who deposits in Bitcoin and cashes out a modest amount may never be asked for anything. A reader cashing out a five-figure parlay often will be.
If you write to us because a sportsbook has suddenly asked for ID after advertising fast, low-friction payouts, we can tell you what the published terms say. We can't compel the operator to pay. That risk is real and it is the core trade-off of betting offshore.
Funding, Payouts and Fees: What We Can and Can't Confirm
Readers often ask us to confirm a specific deposit or withdrawal method before they sign up. Availability for US customers changes without notice, particularly for card deposits, so verify on the operator's cashier page before you commit money. In broad terms, the methods offshore sportsbooks make available to American bettors fall into these groups:
- Cryptocurrency — usually the fastest route out, often with the lowest or no withdrawal fee and the highest payout limits. The catch is price volatility: the dollar value of a crypto balance can fall between your withdrawal and your cash-out, and an on-chain mistake is not reversible.
- Bank card deposits — Visa and Mastercard are widely offered for funding, though issuer declines are common for US customers and cards are rarely available as a payout method.
- Bank wire — used mainly for larger withdrawals. Slower, and wire fees may be charged by the sportsbook, an intermediary bank or both.
- Money transfer services — offered by some operators for both directions; fees and caps vary by operator and amount.
- Voucher or player transfer — moving a balance between accounts at the same sportsbook, sometimes used to avoid fees. Terms differ and some operators limit how often it can be used.
Every method carries its own minimum, maximum, processing window and fee, and those numbers are operator-specific. We publish what an operator states and mark it as advertised rather than tested. If you find a figure on our site that no longer matches the cashier page, that's exactly the kind of correction we want.
Reporting a Problem With a Sportsbook We List
These write-ups are the ones readers contact us about most, so here's the short version of where each stands and what we'd want to know from you.
Lucky Rebel — our top-rated listing, and the one we watch most closely
Lucky Rebel leads our rankings on an editorial rating of 10.0, largely on the breadth of its welcome package and its crypto-forward banking. The headline offer is a 125% welcome bonus up to $1,250 plus a $50 free bet, and as with every offshore bonus the material terms decide whether it's worth taking: check the rollover multiple, the minimum odds that qualify, the time limit for clearing it and whether your deposit method is eligible before you opt in. Bonus funds you can't clear are not value. The limitation worth stating plainly: it's a newer name than most on this list, which means a shorter public track record of paying out at scale. If you've had a withdrawal from Lucky Rebel processed smoothly — or not — that's a message we'll act on.
Bovada — the long-running name, with a narrower offer
Bovada sits second at 9.8 and is here mainly for longevity and recognition among US bettors: deep NFL, NBA, MLB and NHL coverage, an established racebook, and a mobile browser experience that works without installing an app. Its welcome bonus is 50% up to $250 — modest next to others in the list, and subject to rollover, minimum odds and an expiry window you should read before depositing. The drawbacks readers raise with us are account limits on sharp play and a verification process that can tighten on larger cash-outs. It is also not available to bettors in every state, so check the operator's own restrictions.
BetOnline — pricing and market depth, with heavier bonus conditions
BetOnline scores 9.6 and earns its place on market coverage: props, futures, same-game parlays, live in-play markets and reduced-juice lines on selected events, plus soccer, golf and MMA alongside the US leagues. The welcome offer is $250 in free bets, and free bet promotions typically carry stake-not-returned mechanics plus minimum odds — read those specifics on the promo page. The limitation: readers regularly tell us the rollover attached to its promotions is demanding relative to the headline number, and payout timing varies noticeably by method, with crypto much faster than wire.
The rest of the list
BetNow (125% up to $2,500), BetUS (100% up to $2,000 on sports plus 25% on casino), MyBookie (100% up to $1,000), Everygame (100% up to $500), Sportsbetting (50% up to $250 in free bets), Xbet (50% up to $200 on credit card deposits) and ApuestaHoy (200% welcome offer) all appear in our rankings with their own reviews. Larger headline percentages generally come with heavier rollover, so compare the condition, not the number. Questions about any of them are welcome by email.
The Casino and Racebook Side
Most of the operators here run more than a sportsbook. The same account usually opens onto an online casino — slots, table games, live-dealer rooms — and often a racebook for horse racing, where pricing works on pari-mutuel pools rather than fixed odds. Poker rooms appear at a few. These sections carry separate bonuses, separate rollover terms and, in the case of casino play, a materially different house edge from sports betting; a sports welcome bonus rarely clears on casino wagering, and vice versa. If your question is about casino promotions rather than sports, say so in your message. Readers interested in how a comparable market handles this elsewhere may find our coverage of non-GamStop casinos in the UK a useful contrast.
Response Times and What Happens Next
- Your message arrives and is read by a member of the editorial team — no auto-reply standing in for an answer.
- General questions and feedback: we aim to reply within two business days.
- Corrections: we check the claim against the operator's live terms, update the page if it's wrong, and tell you what changed.
- Payout complaints: we log them. If several readers report the same problem with the same sportsbook, it triggers a re-review and can change a rating or remove a listing.
Busy periods around major league seasons can stretch that window. We follow up either way.
Age, Risk and Getting Support
This site is for adults aged 21 and over. Some operators set 18 as a minimum, but our content is written for and directed at 21+ only, and we don't correspond with anyone underage.
Betting loses money for most people over time. It is entertainment with a cost, never a source of income, and no tip, system or line is a lock. Offshore sportsbooks add a second risk on top of that: because they operate outside US state regulation, a delayed or refused withdrawal may leave you with no state-backed route to recover funds. Many also lack the responsible gambling tools — deposit caps, timeouts, self-exclusion registries — that state-regulated operators are required to provide.
If betting has stopped feeling like a choice, stop and get help before you contact anyone about an account. Call or text 1-800-GAMBLER for free, confidential support, available 24/7 across the US. Never bet money you need for anything else, and never bet to recover a loss.
A Note on Why Your Message Matters
We research operator terms, licensing disclosures and public reporting; we do not deposit, bet or withdraw at the sportsbooks we cover, and we don't present advertised payout speeds as tested results. That makes reader experience one of the few sources of evidence we have for whether an operator actually pays. Findings on this page were last checked Sep 24, 2026. If something here is out of date, tell us — that's the fastest way this site gets better.